Terex Washing Systems praises dealers for vital support role

Equipment company says COVID-19 has not interrupted its service channels.

terex washing support
Service personnel from Terex dealerships, like this one in Canada, have ensured Terex Washing Systems remain up and running during the COVID-19 pandemic.
Photo provided by Terex Washing Systems.

United Kingdom-based Terex Washing Systems (TWS) says its global dealer network has been crucial in providing local service and support “during these unprecedented times.”

“Never before has local support been as important. and we at Terex Washing Systems have the widest ‘global dealer network’ in the wet processing industry, which gives us the ability to continue to provide vital ‘on the ground local support’ during these unprecedented times,” states TWS.

“Our global dealer network provides enhanced levels of sales, service and support, so we can continue to provide ongoing world-class service and support to our customers during these challenging times,” comments Barry McMenamin, TWS’ director. “The support of our regional partners, combined with TWS direct support and experience, means we can offer our customers end-to-end solutions, support and service. We’re working with partners who have been in the industry for many years and have extensive experience and expertise.” 

TWS says if international travel continues to be disrupted for a considerable period of time, local assistance in conjunction with the company’s remote support technical team can offer unrivalled support to any washing operation, “ensuring you can continue to operate, maximize your uptime and production.”

Terex Washing Systems provides automated, water-based cleaning systems for aggregates, including crushed concrete, and concrete, brick and block harvested from mixed construction and demolition scrap materials.