Tokyo-based Komatsu, has announced a new structure in North America to strengthen the growth of company-owned distributor branches. A new corporate unit within Komatsu has been created and effective immediately, all company-owned distributor locations will be branded simply “Komatsu” to reflect their inclusion in the company’s global footprint.
The change supports Komatsu’s long-term strategic plans to grow and strengthen its distribution channels. With the alignment of these larger groups of premiere distributors, the company says customers will have access to additional equipment and parts inventory, as well as greater service and support resources.
Grant Adams, former president of Komatsu Southwest, has been appointed to lead the new unit as vice president and general manager of company-owned distribution. His responsibilities will include defining strategy, managing profitability and continuing to develop strength among the regional leadership teams.
“More than just a name change, this decision shows Komatsu’s commitment to provide the best customer support in the territories where these branches do business,” says Rod Schrader, chairman and CEO of Komatsu’s North American operations. “Ultimately, we want to make it an easy decision for customers to come back to us again and again for equipment, service and solutions.”