Mobile screening and crushing equipment manufacturer Irock Crushers, Valley View, Ohio, is offering an improved, updated dealer portal on its website, www.irockcrushers.com, to make it easier for dealers to efficiently meet customer needs.
While customers can view parts, the new portal is password protected so only dealers can see certain materials. With access to pricing information, literature, parts catalogs, sell sheets, spec sheets that contain proprietary data and pricing information, dealers have better access to place orders over the phone.
In addition, the portal features a library of instructional videos on adjusting aprons, changing blow bars and performing other wear-part change outs and maintenance. Finally, dealers can register for warranties and make claims through the portal, as well, the company says.
More information is available at www.irockcrushers.com.
While customers can view parts, the new portal is password protected so only dealers can see certain materials. With access to pricing information, literature, parts catalogs, sell sheets, spec sheets that contain proprietary data and pricing information, dealers have better access to place orders over the phone.
In addition, the portal features a library of instructional videos on adjusting aprons, changing blow bars and performing other wear-part change outs and maintenance. Finally, dealers can register for warranties and make claims through the portal, as well, the company says.
More information is available at www.irockcrushers.com.