LBX opens Customer Experience Center

LBX opens Customer Experience Center

The 23,000-square-foot center opened in Lexington, Kentucky.


LBX Co. LLC, Lexington, Kentucky, hosted a grand opening for its new Customer Experience Center June 13. The facility is located on 25 acres in Citation Business Park on Remington Way in Lexington, Kentucky. Company officials say the operation will accommodate customer experience programs, including dealer training, product demonstrations and community events.

“Today marks the culmination of a vision that started several years ago,” says Eric Sauvage, president and CEO of LBX. “A vision to better support our dealers, our customers, our employees and our community with our state-of-the-art 23,000-square-foot LBX Customer Experience Center. We are all very excited, and already have a full calendar for the 2019 usage of our new facility with product and service training, customer demonstration days, clinic tests and philanthropy events.”

Lexington Mayor Linda Gorton, State Sen. Ralph Alvarado of Winchester, State Rep. George Brown Jr., along with other business leaders attended the grand opening, LBX reports in a news release. Bob Quick, president and CEO of Commerce Lexington, emceed the event.

LBX Co. LLC makes Link-Belt hydraulic excavators, scrap material handlers, demolition equipment and forestry equipment.