Store Help
For further assistance with ordering items in the store, contact our Books sales representative at books@gie.net
Store Shipping Information
Domestic orders ship via DHL ground service, and international orders shipped via an air freight service unless otherwise arranged. Street address must be provided for shipment of all orders. Please allow 7-10 days for domestic delivery and 2-3 weeks for international orders.
Store Return Policy
All products sold by GIE Media are returnable within 60 days for 100% refund of product price (minus shipping charges) if you are not totally satisfied.
Returns must be:
- Made within 60 days from date of purchase.
- In undamaged, re-saleable condition.
- Accompanied by a copy of the receipt.
If these terms are met, we will provide full refund of product purchase price (minus shipping charges).
Ship returns to:
GIE Media – Technical Resource Center
RETURNS - Attn: Books Division
4012 Bridge Avenue
Cleveland, OH 44113
1-800-456-0707 or 330-523-5400